To provide Technical Services support through the performance of onsite installation, troubleshooting, service, and repair to all installed instrument for local Roche Diagnostics customers country or cluster in accordance to the guidelines set by the Customer Support Department Roche Global System Support. Serves as company liason with customer on administrative and technical matters for assigned projects. […]
Participation on local and regional Project Implementation of Roche Instrument, providing Technical Support and local assistance. […]
Seek 2nd level support for unresolved problemscases by...