Exceptional technical writing abilities, with knowledge of industry best practices for documentation. Able to simplify complex technical concepts into clear, concise, and engaging language that adheres to Verizon’s Editorial Style Guidelines.
Strong skills in creating technical content quickly for diverse audiences using organizational methods such as table formatting, content blocking, and simplifying complex workflows and procedures. […]
Proficient in optimizing content across various prepaid cellular brands to reduce customer contacts by making information accessible, easy to understand, and...